Your Portal To A Personalized Skin Care Experience
New Clients Start Here!
Incomplete request will expire after 24 hours.
If your request expires before all required steps are completed, simply submit a new appointment request with the required steps completed.
When you submit an appointment online, it is a request, not a confirmed appointment.
Your requested time is only confirmed once all required booking steps are completed and I personally review and approve your request.
This allows me to review your information and prepare for your skin consultation and treatment in advance.
After submitting your request, please complete these 2 required steps within 24 hours:
1. Complete your New Client Form.
2. Send a clear photo of all the skincare products you currently use at home, with the front labels and product names clearly visible, to (832) 356-8421.
Please Read Before Booking:
Location and Arrival
FInding Multiverse Spa
Multiverse Spa is located inside Amazing Living Center, Building 304, across the street from Carol’s Lighting.
Parking:
If your GPS takes you to the back of the building, no worries! You can simply drive around to the front of the building, where you'll find the main parking area.
When Your Arrive
Please plan to come inside at your scheduled appointment time:
There isn't a waiting room for early arrivals, so coming in at your scheduled time helps keep things running smoothly for everyone.
Main entrance:
Come to the front entrance and ring the doorbell. I’ll meet you at the door and bring you in!
Your Appointment Time
Please plan to be here for about 45 minutes beyond your treatment time for your full visit.
Your appointment begins with your consultation, where we'll go over your consultation form and current skincare products, talk through your concerns and goals, and create your personalized treatment plan.
Get Cozy → Consultation → Treatment → Check out
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90-minute service: (please allow about 2 hours 15 minutes for your full visit.)
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120-minute service: (please allow about 2 hours 45 minutes for your full visit.)
Multiverse treatments are all-inclusive and freestyle, meaning your treatment is tailored to your what your skin needs that day. No limitations! No add-ons needed!
Your all set!
I can't wait to meet you!
Cancellation Policy
To respect the time reserved for each guest, please provide at least a 24-hour notice if you need to cancel or reschedule your appointment.
New Clients
New client appointments require a non-refundable $45 deposit, which will be applied toward your service at checkout. If you need to reschedule and provide at least a 24-hour notice, your deposit may be transferred to a new appointment one time. Appointments canceled or rescheduled with less than a 24-hour notice will result in the $45 deposit being applied to the missed appointment and will not be transferable to a future appointment.
Expired Booking Requests
If your booking request expires before it is approved, the $45 deposit will be returned to you, and no appointment will be reserved. If you’d still like to book, simply submit a new appointment request and deposit.
Existing Clients
Existing clients who cancel or reschedule with less than a 24-hour notice will be charged 30% of the reserved service cost.
No Call, No Shows
No Call, No Shows will be charged the full cost of the reserved service, including any deposit already paid. Cancellation and no-show fees will be charged to the card on file. Any outstanding balances must be paid before future appointments can be scheduled.
Late Arrivals
If you are running late, please contact Multiverse Spa as soon as possible. Late arrivals may result in a shortened service to ensure all scheduled appointments remain on time. Excessively late arrivals may need to be rescheduled and may be subject to the cancellation policy.
Guests & Children
To maintain a relaxing environment for all guests, children and additional guests are not permitted during appointments unless previously approved.
